Tag

Glossary

6 posts tagged “Glossary”.

What is a quotation?

A quotation is a formal offer of goods or services at stated prices. Here's what it includes, how it differs from an invoice, and where it sits in the sales flow.

· 1 min read

What is a price book?

A price book is a set of product prices for a customer group or contract. Learn how price books keep pricing consistent across quotes and invoices.

· 1 min read

What is a credit note?

A credit note reduces what a customer owes — for returns, overcharges, or adjustments. Learn how credit notes work and how they apply to invoices.

· 1 min read

What is a delivery order?

A delivery order is a document that accompanies goods being delivered to a customer. Learn what it contains and how it relates to the sales order.

· 1 min read